Insights + blog.

Client Engagement Esther Ramdhari Client Engagement Esther Ramdhari

Client Conversation Framework - Downloadable Guide

In Episode 45, Sam dives into some practical and powerful habit changes that you can make to improve efficiency as a person and as a professional.

One of the areas where there are often inefficiencies in our day-to-day is that of conversations with others. In the podcast, Sam covers a simple framework to follow to have more effective and effient conversations with clients.

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People + Culture, Mindset + Wellness Esther Ramdhari People + Culture, Mindset + Wellness Esther Ramdhari

The Art of Difficult Conversations - Cheat Sheet

In Episode 4: The Art of Difficult Conversations, Sam Dean deep dives on the art of having tough conversations in the workplace. Beginning with first discussing what conversation is and why it’s important, Sam then drills down on two types of conversation that many people find difficult: value conversations and difficult feedback conversations.

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Client Engagement, Mindset + Wellness Esther Ramdhari Client Engagement, Mindset + Wellness Esther Ramdhari

Client Check-ins During a Crisis - Downloadable Guide

As Sam discussed in Episode 21, it’s important that during times of a pandemic, and any type of crisis for that matter whether it be economic, bushfires or something personal, we are offering support to our clients also.

As proactive advisors this will help us to be on the front foot of situations impacting our clients as well as help maintain and strengthen our relationships.

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People + Culture Kearin Lowry People + Culture Kearin Lowry

The 5 conversations every business should be having in the workplace

While we may be permanently connected with technology we are often disconnected with our workplace relationships.

Consider this, why is it that many of us are more likely to send an email to our colleague sitting next to us rather than engage in a real conversation? Or we post an update rather than picking up the phone. It’s no wonder that the ability to have quality conversations is a waning skill.

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