Episode 114: Creating Businesses that Inspire and Thrive, with Steve Sandor

 

In Episode 114 of The Business Habitat podcast, Sam is joined by Steve Sandor, Business Performance Strategist and CEO of Inspiring Business, to talk about the importance of intentionality when it comes to creating the type of businesses that help us grow, both in wealth and in ourselves. 

With a background in the financial services industry, Steve shares his early career experiences and displaying real vulnerability, explains how making mistakes in his professional life ultimately led to his understanding of his strengths.  With time spent in PNG and working with Australian businesses, Steve developed his passion for helping business leaders recognise their own strengths and create environments that are both empowering and safe for all involved. 

Throughout this conversation Sam and Steve explore the power of mentoring and developing training methods within organisations that optimise individual learning needs. Steve explains why business leaders need to be in control, but not controlling, and the difference between the two. He also identifies that as employers, we are central to the business and it’s our knowledge of ourselves, our communication styles and finding our niche in our organisations that it is crucial to our success. 

By sharing his own lived experience, Steve demonstrates that the key to developing within our businesses is in putting aside our own egos and recognising that we don’t know what we don’t know. It is only then that we can ask the right questions and find the right teacher, regardless of where we sit in the organisation. 

This conversation goes to the core of developing robust, thriving enterprises. Sam and Steve bring candour and vulnerability to this compelling topic and provide practical advice that every business person can take on board. 

Listen to an excerpt 

 What we cover in this episode 

  • Steve’s journey prior to founding “Inspiring Business” 

  • Relying on an organisation’s learning management system (LMS) 

  • Building strong relationships 

  • The value of mentoring 

  • Making assumptions about how people learn 

  • Finding your niche in your organisation 

  • Steve’s top tips  

Quotes 

“That started an emotional intelligence journey for me and I do call it a journey because I don't think you can actually have a destination on those, I think you're always learning, you're always trying to adapt to the circumstances around you”  Steve

“We tend to rely upon the education system within an organisation, the LMS learning management system, the technology…what about the nuances that go with all of that”  Steve

“That's what you have to do with new people - take them under your wing, mentor them, give them knowledge, spend time with them, as well as an unintended consequence to that - what happens is that you end up building really strong relationships”  Steve

“If you really want somebody to learn how to do something, you have to put them into situations where they can see what you are doing and then also get them to actually be active in it, so whether that's taking notes or following clients up or whatever that is, and also get them to give you feedback”  Sam

“If you are a business leader and you’re in the space where you specialise in that professional services marketplace, what you're trying to do is to create a better experience for your customer. So you being in your best position, or training to be in that best position, and finding the mentor to help you to get to that point is where the efficiency comes from”  Steve

“People say you need to let go of control and I say rubbish - you need to be in control, do not let anybody tell you that you need to let go of control - you need to be less controlling and there is a difference”  Steve

Links mentioned 

Inspiring Business  

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Episode 115: How Facial Profiling Leads to Better Relationships, with Alan Stevens

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Episode 113: Elevate Your Client Experience with Tech that Gets Personal, with Mike Liu