Episode 78: Building Business Freedom with Joshua Lewis
In this first episode on The Business Habitat, Sam chats with Joshua Lewis, business efficiency expert and Director of Dorks Delivered, a Brisbane-based IT company helping small businesses optimise their operations by building better processes and leveraging their systems.
From early days outsourcing the making of licence plate brackets to his school friends on the weekend, to the ability to leave his business for months at a time due to the implementation of solid processes, Joshua talks to Sam about his experiences along the way to business freedom.
Acknowledging that not everything is worthwhile automating, Joshua shares his learnings, including the projects that didn’t go to plan. Shining a light on the dollar for hour mindset, Joshua and Sam explore the importance of challenging the status quo and learning to relinquish control.
If you’ve ever felt that administration and process is getting in the way of your dreams, or are looking for a way to get more time in your day for the things you really want to do, then this podcast is for you.
Listen to an excerpt
What we cover in this episode
Leveraging time for greater returns
The importance of market research
Shifting the dollars for hours mindset
Separating commodity and relationship drivers
Joshua’s tips for building business freedom
Quotes
“This is another valuable lesson that everyone should learn. Don’t automate something that doesn’t need to be automated.” - Joshua
“Our number one want is to be able to help businesses out, to leverage technology to better their business, not just use a blunt tool, but to help sharpen that tool or change that tool if required, to the tool that they need” - Joshua
“One of our big drives is particularly technology. Technology you can leverage out but quite often we see it used because it’s a quick easy solution, as opposed to looking at the holistic approach which is what you are talking about, to find out what people actually want and where they are blocking, and where their gaps are” - Sam
“Technology should operate silently in the background” - Joshua
“We implement technology in a way that makes your life better, not makes it harder” - Joshua
“If you want freedom, you also have to then work internally on what might be blocking you from doing that, because some people’s freedom might not be complete giveaway of control“ - Sam
Links mentioned
Joshua’s IT business Dorks Delivered
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