Inspiring episodes + interviews, helping shape the future for entrepreneurs, business owners + experts in their field.
Tune into the Business Habitat podcast with Sam Dean.
[Previously known as ‘The In Demand Accountant’ podcast].
In our expert professional services businesses, where the rules were written last century and the world keeps changing around us...how do we as experts who have spent years, sometimes decades getting our technical skills to the ultimate level and proportionally little time learning the ones required to grow our businesses based on our own terms, re-write the rules for ourselves.
That’s the question and this show explores the answers.
Stay tuned and enjoy some brave conversations.
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Episode notes
Episode 106: Building Enduring Customer Loyalty by Focusing on the People with Aveline Clarke
Sam is joined by Aveline Clarke, Customer Journey and Marketing Growth Architect, Founder of Journey Point and host of the 6 Star Business Podcast.
Together they talk about the importance of building customer loyalty through alignment of values and authentic communication.
Episode 87: Creating Customers for Life with the Help of a CRM, with Avon Collis
Sam talks with Relevate Consulting’s Avon Collis about the value of retaining customer information through the use of a solid Client Relationship Management (CRM) System.
As a CRM and Marketing Automation Specialist, Avon is focussed on helping organisations build stronger relationships with their clients, by making it easier to improve the customer experience.