Sam brings together the ostensibly distinct topics of networking and technology and notes how the two subjects are in fact intertwined. Sam draws on her conversations with Matt Kreis and Avon Collis and outlines the similarities between these two critical business activities.

Sam talks with Relevate Consulting’s Avon Collis about the value of retaining customer information through the use of a solid Client Relationship Management (CRM) System.

As a CRM and Marketing Automation Specialist, Avon is focussed on helping organisations build stronger relationships with their clients, by making it easier to improve the customer experience.

Sam digs deeper into value pricing, a topic close to the heart of anyone in business. She is joined in this discussion by Filip Fucic, a value pricing expert based in Croatia, who has helped business leaders around the world improve their pricing by 15 to 50% within a two month timeframe, by shifting how they think about the value they provide.

Sam looks at how changing our mindset around success metrics, moving away from the traditional benchmarks of revenue and productivity and closer to people centred KPIs, is key to getting better results

25% of people would rather get a root canal than visit their Accountant, according to research out of the US. Sam explores why this is the case. Are Accountants bad people? Or is it more the reason that numbers tell a story and oftentimes it’s easier to ignore the facts than to deal with the situation head on. But ignorance comes at a cost.

Sam is joined by Matt Kreis, co-founder of Connect Collaborative, an enterprise focused on bringing people together to build meaningful connections based on trust and mutual advocacy.

Sam delves deeper into Leadership Fatigue Syndrome and explores how the process of aligning ourselves internally and really understanding who we are and what drives us is the key to resolving the mental exhaustion that plagues so many leaders in business today.

Sam highlights the epidemic of leadership burnout that has been prevalent for decades and now with COVID is increasing exponentially. Sam draws on her own experience to discuss this important topic with compassion and honesty.

Sam talks to Paul Jansz of The Professional Partners, an accounting network collaborating with accounting firms and financial advisory firms to offer niche opportunities to their clients,  disrupting the traditional client service model.